Customer Service and Store Policies

Customer Service Contact:

Email us at info@zhcollection.com. We will make every effort to respond to any questions within 24-48 hours.

Wholesale/Licensing:

       For wholesale opportunities please contact Derek Mosher: 347-245-5828 or email him at Derek@zhcollection.com

Shipping:

24-48 hours are needed for order processing. As soon as we have shipped your order, you will receive a Shipping Confirmation Email.

International Orders:

We deliver to most countries around the world. All orders shipped internationally will be shipped via UPS or DHL, whichever offers the best service at lowest cost. Any additional duties and taxes are the responsibility of the customer.

Exchanges/ Returns:

You can always return or exchange your unused, unwashed, unaltered item for another item of equal or greater value within 10 business days. Contact us and we will issue you a return label and refund you money in the form of stores credit (only).

Taxes:

If you are shipping within the U.S., sales tax will only be charged on orders shipped to NY or MA.